Greenbriar Digital
Website Live Chat
With an integrated Live Chat feature, you empower your business and employees to communicate with existing and new customers to fully leverage your new website. Never miss a new client opportunity again.
The Business of Now
Why wait for a website visitor to convert in the traditional way? If you give a curious customer the means to communicate instantly with you, you increase the chance of them converting. Using Live Chat, your business will be able to talk directly to those visitors.
Widening the Sales Funnel
Potential customers can immediately interact with the business, allowing for conversions at an earlier point in the sales timeline.
Cell Phone Integration
Set your availability ahead of time, and respond to feedback at any time. Our integration allows for a text conversation with a website visitor!
Multi-Level Access
We can set up your live chat channels to communicate with both existing customers and potential new clients, streamlining the process.
Available Integration Features
Dashboard Monitoring
Pull chat logs and user activity from one view. We set up a personal dashboard to monitor past and current conversations.
Cell Phone Integration
Take your client communication on the road, we integrate with cell phones to convert to a text conversation.
Conditional Hours
Want to set specific hours that you are available? No problem! We can schedule when you can’t respond and set an away message.
Conversation Transcription
The text of each chat is transcribed into an email summary for management level auditing and monitoring.
Templated-Auto Response
Don’t have the staff to man the chat full time? No problem, we can set up a auto-answer that converts questions to an email.
Live Chat Support
Integrate with and enable your support team to increase your current customer satisfaction levels.